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OneCard takes the privacy of your personal information very seriously, and by accepting this Privacy Policy, you expressly consent to us collecting, using and disclosing your personal information only in accordance with this Privacy Policy. Please note that OneCard does not sell, rent or license your personal information to anyone.

OneCard’s Collection of Personal Information

To sign up for your OneCard Account, we need to obtain certain personal information from you. You must complete OneCard’s registration form accurately with correct information and might not provide any false or misleading information.

Personal Information we collect

  • Full Name, address, email, phone number and other information as required
  • Financial information such as credit/debit card or bank account details for certain optional transactions
  • For verification purposes, we might ask for a proof of your identity and proof of address; such as a copy of your national ID card, passport, driver’s license and/or certificate of registration

PS: Failure to supply such information may result in limitation on usage of OneCard services or suspension of the user’s Account. For certain high value transactions, we may be required to report personal information to the relevant authorities.

Security procedures

When your registration is completed, you may start using OneCard’s services which are strictly protected against fraud and abuse through the following actions we take:

  • Recording and storing your IP address and login times.
  • Collecting usage and access data that allows us to prevent multiple account openings or other fraudulent behaviors, or to protect our systems against illegal attacks or abuse.
  • We may share such data with specialized and trustworthy fraud management services that help us analyze the data.
  • We use cookies; which are small text files that are stored on a user's computer for record-keeping purposes. Information collected and stored through cookies may be matched against the personal data we hold on our systems.
  • Depending on the information you have provided us, your current verification status and the type of transaction you wish to undertake, we may collect further information from banks, credit/debit card processing services and identity verification services.

We obtain your personal and security information from the following sources:

  • Information you provide online, on written applications or forms, and other information you may provide.
  • Information entered online that may be stored even if you do not complete or submit an application.
  • Information from third parties in order to verify your identity or to prevent fraud.
  • Information from third parties that you authorize to provide information to us.
  • Information about your account experience and history.